Barron of Blog Wife, Kids, and the Pursuit of Happiness

9Apr/065

Tired of United Airlines

I had the displeasure of flying the friendly skies with United last weekend. They were 1 ½ hours late on my outbound flight and they canceled my return flight, forcing me to wait 12 hours before the next available departure. The really sad thing is that I can't say I am surprised. Shannon generally flies United when she works and she has had a couple of flights canceled and many delayed.

I wrote them a letter to let them know how much they suck. Maybe I'll get something for my troubles, but I highly doubt it. One thing is certain: if given the choice I will avoid this airline in the future.

Has anyone had a similar experience, either with United or another airline? Am I being too harsh over something that all airlines suffer from?

Filed under: rant, travel Leave a comment
Comments (5) Trackbacks (1)
  1. Does the delay have to do with Chicago? I rarely have good luck flying from there.

  2. Yes, perhaps. But, at least for me, it would be unique to United – I flew in and out of Chicago on Continental during my consulting days and never had a cancelled flight. I don’t even think I was ever delayed for that long either, but then my memory can be hazy.

  3. Remember the days when I’d fly to Chicago every week to work on the United bankruptcy case, (and see you guys of course)? I built up an INTENSE dislike of all things United. Not only did they make me work in the basement…in Elk Grove…with no windows…and daily alternating sub-zero cold/Africa-hot heat, but I had to fly with them twice a week for 8 months. Lessons learned: 1. Consulting is not for me 2. Avoid bankrupt airlines (reinforced by my nightmare Delta experience in Rome last fall).

    I’m 100% behind you on this one Mike.

  4. Shannon flew home yesterday on United. Guess what happened on her final leg from DC to Chicago?

    …that’s right: her flight was CANCELLED!

    Here’s some good advice: if you are flying between DC and Chicago DO NOT FLY ON UNITED :)

  5. I had my worst-ever international experience with United flying from Las Vegas to Munich. Unfortunately, the flight was on time. Unfortunately the check-in staff was also the most inefficient I’ve ever seen in my life. Even getting to the airport almost 3 hours early was not enough to get through their check-in line prior to the 45-minute cutoff. They tried to make me pay to reschedule my flight. They were mean and rude and defensive — accused me of calling one of the agents a name and threatened to have me escorted. Long story short, I didn’t fly out until the following day, and was delayed 2 hours in Washington Dulles — so, not the delays are not unique to Chicago. I know you don’t know me, but I thought I’d share. I found your blog because I was looking for an awesome anti-united graphic like yours to attach to my own detailed experience.

    My advice: Don’t fly anywhere on United!


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